Step into a world of festive wonder as you board The North Pole Express - a heartwarming Christmas adventure nestled in the heart of Merry Hill.

Your journey begins at our charming Ticket Office, where your ticket will be checked by our friendly Train Conductor. From there, you’ll step inside our beautifully decorated train carriage and this is where the magic begins…

Destination: The North Pole
As the train sets off your imagination will transport you through a whimsical winter wonderland.
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Along the way, little ones will be swept up in the enchantment of the season, before arriving at the most magical stop of all - The North Pole.

​​​​​​​Meet Santa
At the North Pole, Santa himself will be waiting to greet you. He’ll take time to chat with each child, pose for festive photos, and present a special gift to every young guest - a keepsake to treasure forever.
For any ticket enquiries please contact bookings@mymerryhillevents.co.uk
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     Important Information ​​​​​​​
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  • Experience Duration: Approximately 15–20 minutes of pure Christmas magic-timing may vary with passenger numbers
  • Train Carriage Capacity: 24 guests per session 
    • Seating is in booths of 4 - just like a real train!
    • Smaller or larger parties may be seated with other festive passengers when sessions are full
  • Ticket Prices:
    • Children: £15 (includes a gift from Santa)
    • Adults: £7.50
    • Carers: Free (1 per booking, with a full-priced ticket. Proof of ID required)
    • Booking Fee: £1.25 booking fee per ticket is automatically added on the purchase page    

If you have any more questions, click here to check out our Frequently Asked Questions.  
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SEN-Friendly Sessions

The first session of each day is a SEN Session, specially designed for guests who may benefit from a calmer environment. These sessions feature:
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  • Reduced capacity (12 guests + carers)​​​​​​​
  • Gentle lighting and sound
  • Free carer admission (1 per booking)

We want every child to feel the magic of Christmas in a way that’s comfortable and joyful for them.
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Booking Your Journey

Spaces aboard The North Pole Express are limited and expected to fill up quickly and we recommend booking early to secure your preferred date and time.
 
So gather your loved ones and prepare to make memories this Christmas that will last a lifetime.
 
Your seat on The North Pole Express awaits…
Merry Hill 2025
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